The city adapts to Covid-19

Mesures préventives


RUE SAINT-CHARLES OUEST: WORK POSTPONED TO SUPPORT TRADERS

In the context of the COVID-19 pandemic and the preparation for economic recovery, the City of Longueuil decided to postpone the redevelopment work on rue Saint-Charles Ouest originally planned for 2021. Read the press release here (french version only).


TAXE PAIEMENT

The City recalls that municipal tax payments are postponed to May 6, July 6 and September 8 due to government announcements and the current situation.

In order to pay the 2nd payment due on May 6, the City invites you to use electronic payment from your financial institution's website.

Please be aware that if you are unable to pay via the Internet, you can contact the Citizen Service Center by dialing 311 to find a suitable method.

Ville de Longueuil will take the necessary steps to ensure that postdated cheques are cashed on the new due dates.


CANCELLATION OF ACTIVITES UNTIL AUGUST 31

Amid the COVID-19 pandemic and to protect the population and limit the spread of the virus, Ville de Longueuil has decided to cancel all indoor and outdoor events through August 31, inclusively.

The cancelled events include garage sales, Neighbours' Day, Seniors' Week, Fête nationale du Québec and Canada Day, the North American Police and Firefighters Games, and, as previously announced, the Marathon SSQ Assurance de Longueuil. The complete list of cancelled events is available here (french only).

However, a decision has yet to be made about summer day camps or sports leagues. The City will reassess the situation over the coming weeks, as the pandemic evolves and new public health guidelines are issued.


APPLICATION FOR PERMITS AND ECOCENTRES: SERVICES AVAILABLE

With the spring weather here, many citizens are planning to start doing yard work and projects around the house. They can apply for a permit through the online permit portal, which allows them to submit an application online, as well as pay the fees, track their application, and obtain their permit/certificate without having to leave home (certain conditions apply).

Citizens who have construction debris or materials/items to get rid of can drop them off at one of the ecocentres. In order to respect physical distancing, no more than four people are allowed on the premises at any one time. For more details, the current business hours, and the list of materials accepted, visit longueuil.quebec/en/ecocentres.


RESUMPTION OF EMERALD ASH BORER CONTROL MEASURES

Starting April 23, Ville de Longueuil will gradually resume the felling of ash trees in and around Parc Belcourt, Parc de l'Église, Parc Champvert, and Parc Adoncour. The grubbing and restoration work required in Parc Gentilly Est, Parc Jardin du Cerf, Parc des Hirondelles, Parc Thomas-Dubuc, and Parc Racine will take place at a later date. Greening initiatives are still planned for fall 2020, and for 2021 and 2022. Citizens can access an interactive map on to track the progress of the work underway.


POSTPONEMENT OF THE BY-ELECTION IN THE IBERVILLE DISTRICT

In accordance with the recommendations of the Ministère des Affaires municipales et de l'Habitation, Ville de Longueuil is postponing the by-election scheduled for June in the Iberville district, a measure intended to avoid public gatherings in the current circumstances. The City will inform citizens of the new by-election date once it has been determined.


BIXI: RETURNING IN JUNE

The City can now confirm that BIXIs will be back in service throughout the territory starting June 1, 2020. The bicycle-sharing system will be fully operational to help citizens with their essential travel needs. To protect its users, BIXI has introduced new protocols for disinfecting and cleaning the stations and the bikes themselves.


NEW BILLING MEASURES

As a relief measure for citizens, the city will temporarily cease issuing and sending various bills, including transfer taxes, until July 14, 2020, inclusively. This also applies to bills for false alarms and to revised tax bills. The city will also extend the payment deadlines for the revised tax bill instalments, scheduled between March 23 and November 5, 2020, by 30 days each.

The process of selling off the property of taxpayers in arrears for 2018, which was due to begin in April 2020, has also been postponed.

Finally, recall that Longueuil granted a month-long extension for each of the three upcoming municipal tax instalments, i.e., May 6 for the second instalment, July 6 for the third instalment, and September 8, 2020, for the fourth instalment.


ESSENTIAL PUBLIC SERVICES

Essential public services are being maintained and are operating normally. These include:

  • Police department (SPAL) and 911 emergency call centre;
  • Fire department (SSIAL);
  • All waste pick-ups within the city;
  • Wastewater management: treatment centre staff are mobilized to maintain water quality at levels exceeding provincial standards, as set out in the Regulation respecting the quality of drinking water;
  • Infrastructure upkeep (municipal buildings, sewers, water mains, etc.).

Municipal buildings are closed, but the public can still get in touch with various departments through the Citizen Service Centre by calling 311 or 450-463-7311 from outside Longueuil, by logging into Mon portail citoyen or by emailing 311@longueuil.quebec  


BRANCHES AND GREEN WASTE COLLECTIONS

The branches and green waste collections will begin on Monday, April 20 in the Vieux-Longueuil Est sector and on Monday, April 27 in all other sectors (Greenfield Park, Saint-Hubert and Vieux-Longueuil Ouest).

Green waste should be placed in paper bags, but orange or transparent bags are also accepted. Do not use bins or black bags.

For more information about the materials accepted and the upcoming collections, visit the Green waste page.


GARAGE SALES

Due to the COVID-19 pandemic and in order to comply with physical distancing measures, the spring garage sales scheduled for May 30-31 and June 6-7 are cancelled.


USE OF WIPES

Amid the COVID-19 pandemic, cleaning and disinfecting wipes are gaining in popularity as a way to clean all types of surfaces. Ville de Longueuil wishes to remind citizens of the importance of not flushing cleaning and disinfecting wipes down the toilet, as they can clog the pipes in your home or the city's pumping equipment. Used wipes should be discarded strictly in the garbage; do not dispose of them in your recycling or compost bins.


SPRING OPERATIONS

The City's crews will carry out street repairs and cleaning operations planned for the spring that are deemed essential. This includes filling potholes. For more information, visit : Nettoyage du printemps (in french only).


DONATION BINS FOR USED CLOTHING AND GOODS

Amid the COVID-19 pandemic and in an effort to prevent the spread of the virus, collections of used clothing and household items, by organizations and in donation bins, have been suspended. This measure will help protect staff at these organizations by limiting the number of external items they handle. Citizens are encouraged to hold onto their unwanted clothing and household items and donate them once the situation is back to normal, at which point the organizations will need to restock their stores to help people in need following this crisis.


CAR SHELTER REMOVAL DEADLINE EXTENDED

Normally, Longueuil residents have until April 15 to take down their winter car shelters (commonly referred to as “Tempos”). The City has announced that, under the circumstances, this date will be extended until May 31.


CLOSURE OF OUTDOOR PLAYGROUNDS

Municipal playgrounds, sports fields and dog parks have been closed since March 23, 2020.


REFUND CULTURAL, RECREATIONAL, SPORTS AND COMMUNITY ACTIVITIES

All registrations received to date will be cancelled and refunded, in accordance with the City's policy on use and refunds, as follows:

  1. Payments made by credit card will exceptionally be refunded directly to the credit card used for the original payment;
  2. Payments made by cheque that were processed before cheque cashing operations were suspended will be refunded by cheque;
  3. Cheques that have net yet been cashed will be destroyed.

Given the high number of refunds involved, it may take a little extra time to process each one.


VIRTUAL ACTIVITIES FOR RESIDENTS

The City has set up a number of virtual activities to keep homebound residents active and entertained:

  • PIXI's picks
    Recommended e-books, websites, story times and crafts on the page Facebook Bibliothèques Longueuil

  • Sign up online for library membership
    If you are not already a Longueuil public library member, send an email to bibliotheques.facebook@longueuil.quebec with a proof of identity and proof of residence, such as a picture of your driver's licence or RAMQ card, or a statement showing your local address dated no longer than two months ago. Your membership number will be emailed to you. This number will give you access to the library's collection of e-books and other online resources: Longueuil Public Library online.

  • E-book collections
    Members can borrow up to 10 e-books at a time, free of charge, at pretnumerique.ca. You can also browse the library's catalogue.

  • Activities to stay in shape
    A series of fitness activities you can do in your home or your yard is available on the page Facebook Longueuil est active

  • A bit of culture
    Concerts, public art, creative workshops and more can be found on the page Facebook Longueuil est culture


PUBLIC TRANSIT

For information on public transit services, please refer to Réseau de transport de Longueuil for buses and EXO for commuter trains.


MUNICIPAL COURT

The Municipal Court of Longueuil is closed to the public and will not be able to process incoming postal mail until further notice. Note that all appearances scheduled will be postponed to a later date. Defendants and their counsel will receive a new notice of hearing.

We would remind anyone who has received a ticket of the importance of paying it or formally disputing it by filling in the back of the statement of offence and returning it as indicated.

  • To pay the amount in full, please go to the online payment site at constat.longueuil.quebec or the website of your financial institution.
  • To make a partial payment, veuillez-vous adresser à l'adresse courmunicipale@longueuil.quebec en indiquant vos coordonnées et nous communiquerons avec vous dans les meilleurs délais pour traiter votre demande.

For emergencies, such as the actual or imminent suspension of a driver's licence, you can write to courmunicipale@longueuil.quebec and provide your contact information, or go to the Longueuil municipal court website.


CITY, BOROUGH AND AGGLOMERATION COUNCIL MEETINGS

In compliance with social distancing rules, upcoming meetings of the borough, city and agglomeration councils will be closed to the public until further notice. Residents can watch recordings of the proceedings on the City's YouTube channel.

  • Public question period
    Residents will be given special permission to submit their questions through the online form on the day of the meeting no later than 15 minutes prior to the start of a borough council meeting and no later than 30 minutes prior to the start of a city or agglomeration council meeting.

FINANCIAL ASSISTANCE FOR CLOTH BABY DIAPERS

The financial assistance program for the purchase of reusable diapers is temporarily suspended. Please note that no new applications will be processed until further notice. Applications that have already been submitted will be considered once things return to normal. We nevertheless expect there to be additional delays in processing times. New applications can still be sent by email to couches.lavables@longueuil.quebec. As of March 26, no new applications sent by mail or dropped off in person to 1 Curé-Poirier Boulevard East will be considered.


OPENING OF BIDS

Since March 25, Ville de Longueuil has been filming the opening of bids for all calls for tenders (public and by invitation), a measure designed to ensure the transparency of municipal services and the call for tenders process.

Every Wednesday and Friday at 11 a.m., interested suppliers can watch live on the YouTube channel as bids are opened: Opening of bids. The video file is also available on the Système électronique d'appels d'offres du Québec (SEAO) website.

Ville de Longueuil wishes to remind suppliers that they must still submit their bids for public calls for tenders at City Hall.

Last update: May 8th, 9:00 a.m.